Cookie Policy

Our cookie policy and how we use them

Effective Date: July 15, 2025

Last Updated: July 15, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They contain information about your browsing activity and help us provide you with a better, more personalized experience when using Workflow Hub.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies. When we refer to "cookies" in this policy, we mean cookies and all similar technologies.

2. How We Use Cookies

We use cookies to enhance your experience on our platform, understand how you use our Service, and provide personalized content. Cookies help us:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how our Service is used
  • Provide relevant content and features
  • Ensure the security of our Service
  • Improve the performance of our website

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the basic functionality of our Service. They cannot be disabled as they are essential for providing you with our services.

  • Authentication cookies: Keep you logged in
  • Session cookies: Maintain your session while browsing
  • Security cookies: Protect against fraud and abuse
  • Load balancing cookies: Distribute traffic across our servers

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Preference cookies: Remember your settings (language, theme, etc.)
  • Feature cookies: Enable additional features like workflow previews
  • User interface cookies: Remember your interface preferences

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Usage analytics: Track which pages are visited and how
  • Performance analytics: Monitor website performance and errors
  • Feature analytics: Understand which features are most popular

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns.

  • Advertising cookies: Show relevant ads based on your interests
  • Retargeting cookies: Show ads for our Service on other websites
  • Conversion tracking: Measure the effectiveness of our marketing

4. Third-Party Cookies

We may use third-party services that set cookies on our behalf. These services help us provide a better experience and understand how our Service is used.

4.1 Analytics Services

  • Google Analytics: Web analytics service
  • Mixpanel: Product analytics platform
  • Hotjar: User behavior analytics

4.2 Customer Support

  • Intercom: Customer messaging platform
  • Zendesk: Customer support system

4.3 Marketing Services

  • Google Ads: Advertising platform
  • Facebook Pixel: Social media advertising
  • LinkedIn Insight Tag: Professional network advertising

5. Cookie Duration

Cookies can be classified by how long they remain on your device:

5.1 Session Cookies

These cookies are deleted when you close your browser. They are used for essential functionality like maintaining your login session.

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They are used to remember your preferences and improve your experience across visits.

  • Preference cookies: Up to 1 year
  • Authentication cookies: Up to 30 days
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer.

6.2 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Be notified when cookies are set

6.3 Third-Party Opt-Out

You can opt out of third-party cookies by visiting the respective service providers' websites:

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our Service:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may not work properly
  • You may see less relevant content
  • Website performance may be affected

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Email: [email protected]